Dear Juan,
I am writing to inform you that I received my two Kaiser safety razor handles yesterday morning, Saturday, 29 September 2012. I must say, they do look fantastic! Please thank Rafael on my behalf.
Packaging & Security:
Very well packed by Rafael, I am especially pleased with the plastic boxes/containers that were used to protect the handles in transit. Furthermore, I think that it is great that you provide a registered mail service for peace of mind.
First Impressions:
When I unwrapped my parcel, I felt really impressed by Rafael's craftsmanship. The knurling on my handles is deep and very distinctive, a lovely pattern. The polishing of the smooth areas of the handle is done to a mirror like finish. The dimensions & weight are just right for my requirements (feels nice and secure in my hand). These are beautiful handles that I hope to treasure for many years to come.
Service and Communications:
Juan, I must say that it is pleasure to do business with Rafael and yourself. You have kept me informed at each stage, and replied promptly to my enquiries. I only wish that my Spanish was as good as your English. I will continue to watch the prototype section of the website for new handle designs.
Performance:
I have not shaved with either of my handles as yet. However, I have married one to a Edwin Jagger DE89 2-piece head (121g total) and the other to a Merkur 2-piece head (117g total). Both look great, and I will write again with my findings.
Finally, I must confess, that these are not my first 'after market' handles. I therefore know excellent quality when I see it, and just to reiterate, Rafael's work is masterful.
... This is a testament to the excellent work and fine service you offer.
I do hope that I can support UFO Safety Razor Handles with more purchases in the near future.
Keep-up the good work,
Yours sincerely & UFO proud owner,
George C.
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Pendiente traducción al Español. Spanish translation pending.